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galaxy s6 set up

corrine2267
2: Seeker
2: Seeker

I have gone on the vodafone set up guides to set up my new s6 as it dosn't show 3g signal. but there is no set up guide for the s6. help

5 REPLIES 5

redpages
17: Community Champion
17: Community Champion

Hi. 

 

It's first worth checking that you have 3G coverage available in your current location using Vodafone's online coverage checker

 

If it states you have coverage available but it's still not showing on the top of your phone then try powering the phone off then restarting (this can help refresh a new number on the network). If you still have problems then more help and support is available over on the following thread

 

Vodafone customer since 2004. Attempting to help where I can on the Community

corrine2267
2: Seeker
2: Seeker
Hi thanks for the reply. I have turned the phone on and off a number of times to no avail. The rest of the family are on Vodafone and they all have 3g signals at home. So still need help or Vodafone to send set up text would be nice and yes I have sent the Web txt to them.

Hi @corrine2267

 

Welcome to the eForum.

 

You can find further information on our phone settings page.

 

Our Live help team’s also available for immediate help.

 

Thanks,

 

Sarah

corrine2267
2: Seeker
2: Seeker
His Sarah thanks for the reply but if you look on phone set up page there is no s6 as I said in my last post I have also done the txt still no auto set up looks like I'll try the help team as I'm going around in circles.

Gemma
Community Manager
Community Manager

Hi @corrine2267

 

If you text WEB to 40127, we’ll text you the internet settings.

 

If it’s still not working after this, please contact us via the Live help link we’ve given.

 

Thanks,

 

Gemma