i owe u

[Jenniferglen25]

I cannot call 2345 to get my I owe you activated the line rings and then just goes dead can you please help? X

[mari1970 · Accepted solution]

Hi Jenniferglen25,

You can opt into IOU by calling 468 from your phone or by texting IOU to 468.. This can also be done through your online account if you have one set up

[goldzy65716]

I'm trying to activate my IOU and its telling me I can't cos my sim card has to be active 7days and I have to of topped up over 5 pounds.. Both of which I have? I can't call the customer services because I don't have minutes or credit?

[Gemma]

Hi @goldzy65716

Please contact us here, so we can check why.

Thanks,

Gemma