i want charges refunded as i was not sent the warning texts causing 2 extra charges of £12.50

[TerrimarieHowd]

i want charges refunding as vodafone did not text me to warn i was nearing my data limit even though they state on the account page they will causing 2 extra charges to be added to my mobile broadband account costing £25 i have a text app so could have gotten the texts if they had been sent i am contacting here through my girlfriends facebook as this laptop deal was a gift for her last christmas and has caused hassle since i upgraded and this is not the first time vodafone pulled a scam on me

[Retired-George]

Hi TerrimarieHowd,

Firstly, a very warm welcome to the eForum :).

We're going to need to look into this in more detail for you. I've sent you a private message with details of how to get in touch.

Kind Regards,

George.