iPad pay monthly personal hotspot / tethering not working

[Saltank]

I've got a 2GB pay monthly plan with my ipad, but every time I try to activate Personal Hotspot it says to go to the Vodafone website. I tap Go to Website and then find the guide, but its useless because every time I try to activate it, it shows the same message. What's going on?

[Emmysho2000]

I've got a 2GB pay monthly plan with my iPad mini, but every time I try to activate Personal Hotspot it says to go to the Vodafone website. I tap Go to Website and then find the guide, but its useless because every time I try to activate it, it shows the same message. What's going on?

[Emmysho2000]

I've got a 2GB pay monthly plan with my ipad, but every time I try to activate Personal Hotspot it says to go to the Vodafone website. I tap Go to Website and then find the guide, but its useless because every time I try to activate it, it shows the same message. What's going on?

[Retired-James]

Hi Emmysho2000,

To get this working you will need to be on a specific price plan.

So we can get this checked for you, you just need to contact us here.

James

[sconav]

Hi,
Could you please point me in the right direction to activate the personal hotspot for my iPad

Thanks.

[Retired-Kay]

Hi sconav, 

If this isn't working then we'll need to check your account. Take a look here for how to get in touch.

Many thanks, 

Kay

[sadpup]

can you please tell me how to activate the hotspot on my ipad? i have clicked on the links on this post but cant see where to ask.

[Retired-Simon]

Hi sadpup

We'll need to access your account to make sure you've got tethering built into your price plan. You can send the details we need to check this here. 

Thanks

Simon

[schipmolder]

Hi
Could someone please enable mine as well?
Thanks

[bazzert]

Please can you activate my account for hotspot option?

[Retired-Kay]

Hi bazzert, 

Take a look here for how to get in touch and we can get this sorted for you. 

Thanks, 

Kay