is there a problem with i phone 6

[pool720]

do vodafone have a problem with the i phone 6 and 6 plus and there sim cards

[hrym]

Nothing's been reported afaik, so my guess would ne "no".   What's the issue and have you tried a replacement SIM - they do fail from time to time?

[pool720]

i have had 3 sim cards still no data working

[hrym]

OK, two obvious questions:

1. You have got mobile data turned on, haven't you?

2. Do you have the correct set-up?   I'm not familiar with iPhones, but other platforms use APNs.   These normally install themselves when you insert a SIM, but you can also text WEB to 40127 to get them sent to you.  If that's how it works, and you can view the settings, you should see Vodafone Contract/PAYG wap (depending on whether you're pay monthly or PAYG) set as the default.

If non of that helps, I think I'd drop into a Vodafone shop and get them to have a look.  It's either something blindingly obvious or there's a fault, possibly with the device.

[Doddsy250583]

They clearly do - check the other threads on here around cellular data for both iPhone 6 and 6 plus.  Read by thousands of people and dating back several months - yet still Vodafone are unable to resolve the issue or even swiftly rectify once it arises.  

I wish I had found this forum before I switched as I would never have bothered knowing what I now do (and the countless problems experienced).

[Gemma]

Hi @pool720

I’m sorry to hear the issues you’re having.

So we can access your account, please contact us via Live help.

Thanks,

Gemma