is this why my phone will not phone out or receive calls.

[ukracer]

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Andy-laptop>212.183.133.177
'212.183.133.177' is not recognized as an internal or external command,
operable program or batch file.

C:\Users\Andy-laptop>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177]
over a maximum of 30 hops:

  1    13 ms    14 ms    14 ms  cpc2-brom10-2-0-gw.16-1.cable.virginm.net [92.23
8.8.1]
  2    15 ms    15 ms    21 ms  wolv-core-2b-ae7-713.network.virginmedia.net [80
.3.146.209]
  3    15 ms    26 ms    14 ms  brhm-bb-1b-ae7-0.network.virginmedia.net [213.10
5.159.145]
  4    16 ms    14 ms    20 ms  brhm-bb-1c-ae7-0.network.virginmedia.net [62.253
.174.102]
  5    21 ms    19 ms    19 ms  tcl5-ic-2-ae0-0.network.virginmedia.net [212.250
.15.210]
  6    29 ms    21 ms    32 ms  lndgw2.arcor-ip.net [195.66.224.124]
  7    30 ms    26 ms    20 ms  85.205.116.6
  8     *        *        *     Request timed out.
  9     *        *        *     Request timed out.
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *

[Ben_H]

Hi ukracer,

Thanks for posting. To troubleshoot any Sure Signal issues we'll need you to post a few more details:

Your Sure Signal serial number
Your IP Address

ISP and router model

Your speedtest results 

Our Sure Signal Troubleshooting thread will also help you to get any other details we may need. Once we have these details, we'll be able to pick this up for you.

Cheers, Ben