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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! My Vodafone App - Usage not showing

Hi,The My vodafone app appears to be broken despite the fact the details correct time and date do update.Data usage is recorded correctly but amount of texts and minutes used dont update for e.g for texts it says I have used 14 this month but I have ...

evansj by 3: Seeker
  • 19181 Views
  • 7 replies
  • 0 thanks

Samsung Galaxy S6 - Currently For Decorative Purposes Only

Good evening from Malaysia.(Which will probably make my problem even more of an issue to resolve)My otherwise excellent Samsung Galaxy S6 (Vodafone UK Contract) switched itself off overnight (had 93% charge when I set my alarm on it) and no matter wh...

X11XDD by 3: Seeker
  • 13507 Views
  • 5 replies
  • 0 thanks

Resolved! Can't add new user

Hi there I am trying to add a new user to my SS2 device. It is a number that was ported over to Vodafone on 5 August - so nearly a week ago - but I am repeatedly getting a message "Sorry, we're having a technical probelm at the moment. Please try aga...

kr_snail by 4: Newbie
  • 30288 Views
  • 20 replies
  • 0 thanks

nfc icon missing

just noticed NFC Icon is missing from my S6. double checked and NFC is enabled and also working yet icon is not there next to clock any ideas

Proof of usage

Hi I want a proof of usage I chatted with representative called 191 and emailed but haven't got can any one help please I need it for insurance claim

Karthick by 2: Seeker
  • 12661 Views
  • 1 replies
  • 0 thanks

Un-able to receive calls

I have recently installed a Sure Signal, I can now make calls but I am still unable to receive calls?Any idea on how to resolve the issue?

govierr by 1: Seeker
  • 22299 Views
  • 1 replies
  • 0 thanks

Resolved! Samsung Galaxy S6 edge - emerald green

I have been waiting for the S6edge to come out in emerald green before I order it, you have now released it but only in 32Gb and 64Gb, I want the 128gb as it the same price as the 64Gb on the price plan I want it on.

Annabubz by 3: Seeker
  • 16502 Views
  • 16 replies
  • 0 thanks

Suresignal v3, works with one phone, doesn't work with another

Hi,I've been through the troubleshooting thread.  I've de-registered and re-registered both the SS and the phones.Both phones are iPhone 5s bought at the same time.One phone (primary on my account) works fine and I can make and receive calls via the ...

Another sure signal not working!

I bought a sure signal v3 yesterday.Received an email (no SMS) stating it was registered.The 'connecting' flashing light has been flashing for 12 hours but no connection. Any help would be good, before I return it! Ping - 26msd'load - 5.14mbpsu'load ...

gwion23 by 2: Seeker
  • 22271 Views
  • 5 replies
  • 0 thanks
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