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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73719 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! help please

i have an old samsung galaxy that my daughter wants to use, but unfortunatley she has blocked the screen. (she forgot the pattern on the screen). It is now asking for my google account and password. I have tried these, and even changed the password, ...

Using Pay as you go overseas

I'm from Singapore and i bought a pay as you go SIM card from London last year. This year, i'll be travelling from Spain to London to France and the Netherlands. Can I continue topping up and using the SIM for data usage while i'm in Spain, France an...

valereng by 1: Seeker
  • 12682 Views
  • 3 replies
  • 0 thanks

Lollipop update (5.0.2) - missing Smart Lock & Guest/User accounts

Hi All My Galaxy A5 has just arrived, and like a good Tech I upgraded the OS before I did anything else. It's currently running Lollipop (5.0.2), and according to everytning I can see on the Android website, the core 'Lollipop' OS should provide the ...

B31 - Birmingham

Hi,   I recently received my iPhone 5, upgraded from a HTC Desire. The phone is fine, after some initial problems, but the issue I have is that the signal reception for data is appaling compared to my HTC Desire. My previous phone could connect to HS...

ea by 1: Seeker
  • 15840 Views
  • 8 replies
  • 0 thanks

Resolved! Android 5.1 update for Z3

Afternoon, I see that the Android 5.1.1 update (23.4.A.0.546) is avaialble OTA for the Z2. Do you know when this will be relased for the Z3? All other vodafone countries have it.

skeddy by 2: Seeker
  • 12079 Views
  • 4 replies
  • 0 thanks

Wallet app with z3

hi there got my new nfc sim today. just put 50 onto the account and nothing has worked? any help and tips please?

jayhayes by 2: Seeker
  • 12560 Views
  • 8 replies
  • 0 thanks

Voicemail

Can't activate voicemail. Spoke to advisor who told me to dial 121. I did this and also 1211 but just keeps saying "failed"

SD58 by 2: Seeker
  • 11507 Views
  • 5 replies
  • 0 thanks

Resolved! Heat problems with S4 following 5.0.1 update

I recieved a notification today that an update was ready for my phone. I backed everything up and proceeded with it. On completion I discovered that this was an update to Lollipop and immediately did a factory reset of the device. Once that was compl...

slartster by 4: Newbie
  • 15915 Views
  • 12 replies
  • 0 thanks

No ring tone when someone who is not in my contact phones me.

Hi. There is noo ring tone when someone who is not in my contact phones me, The call does come through fine and I can answer it, however if someone who is in my contacts phones me the phone rings no problem. All other sounds work fine. HTC One M8 And...

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