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ofifce network

Trvrv
4: Newbie

hi team

I am trying to connect my vss v3 to my office network.The lights on the vss are red power flashing next light off and the next two are solid orange. I tried the vss at home and works fine. When i plug it into the office network (ethernet points in skirting trunking)at first the power light is solid and the next light is white and flashing then this stops and the power light then flashes plus the last two lights are solid. please help. Im away from the office until tonight. Just one more thing when i plug my laptop into the ethernet port it connects straight away.

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hello Trvrv

 

A Sure Signal device is designed to provide 3G Vodafone signal when connected to a broadband router.  You would be unable to get the device to work through your office network when connected to an internet point.

 

Please see the FAQ's on the following link.

 

Sure Signal FAQs

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13 REPLIES 13

Trvrv
4: Newbie
No chance of allowing sure signal on to network

Trvrv
4: Newbie
Laptop connects ok?

grolschuk
Community Champion (Retired)
Community Champion (Retired)

Laptop connecting to web pages uses TCP port 80 and 443... very standard to have open and allow the traffic through.

 

The suresignal uses a combination of

TCP + UDP  on ports 8, 50, 123, 500, 4500 and 1723

 

Which are not too common, most probably blocked for outgoing traffic, and some may already be in use if VPN is enabled in the network.

 

As you can see there is a big difference, and one for your IT department to either allow or disallow.

 

Maybe try and explain that it is to help signal strength, and offer to let others use it too?

Trvrv
4: Newbie
Yes I was gong to offer that. I'm hopefully going to email IT to see what they have to say. Will let you know. Thanks for your help.