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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74249 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229941 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204338 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

E220 Dongle - Error Connecting To Vodaphone Network

I have an ADVENT notebook computer with win XP operating system and a Huawei E220 mobile dongle. After a few months of reliable service I began to get problems connecting so I removed VMC lite and reinstalled it from the dongle BUT In the automat...

clive60 by Not applicable
  • 14043 Views
  • 5 replies
  • 0 thanks

Boxes and Samsung Gear VR

A number of boxes have been shipped with broken seals. This is due to quality checks carried out by Samsung ahead of dispatch.   We've checked all remaining stock and there are no further instances of broken seals.   We've identified some customers w...

big bundle data not working on an iphone 5

I'm using an iphone 5, with payg big value bundle  inlcuding 500MB of data.  The phone was previously on a Vodafone business contract, and was unlocked by the provider at the end of the contract. I have mobile data and data roaming turned on, but can...

marriar by 4: Newbie
  • 18391 Views
  • 5 replies
  • 0 thanks

So.... what's the best thing to do with the edge on the Edge?

Now we're all (hopefully) getting our phones set up, what are the best ways to use the Edge?  Hadn't had a shot of the S6 so I'm going in a bit blind on this - can you have multiple types of edges, tickers, quick launches etc? How do you switch betwe...

Sony Xperia z5 warranty repair

HiI added this phone onto my contract for my girlfriend last October. From the start the sensor that recognises it being placed to your head or not didn't work, so when taking a call it went completely black. Anyway I didn't get round to taking it ba...

Eddier by 2: Seeker
  • 13590 Views
  • 7 replies
  • 0 thanks

Resolved! Spotify Premium upgrade on renewal

Howdy Chaps/ChapettesSo i rc'd my S7 edge yesterday (Ty muchly)I upgraded my Z2, on that i had spotify premium, it ended about 2 weeks ago and i was going to look into why when i realised i had the upgrade so waited it out.Having received my upgrade ...

Troubleshoot mms picture sending problem?

Hi everyone, I wonder if anyone can help troubleshoot my problem right now.I have an LG Viewty Lite phone KU990, which I am basically happy with. I found out ages ago that I can't transfer pictures from my phone to my laptop, as the phone happens to ...

Mist by 1: Seeker
  • 12016 Views
  • 5 replies
  • 0 thanks

Resolved! Mobile data not working

I have put a pay as you go sim into my oldContract phone for my son to use, but it comes up error saying mobile data not working please help

Samsung Galaxy S6 Edge+

When will the Samsung Galaxy S6 Edge+ be recieving the Marshmallow update, as i am aware Samsung have relased it and the S6 and S6 Edge have already recieved it?

S6 Edge sudden battery drain

On my S6 Edge I'm seeing issues where the battery suddenly drains from around 20-15% down to around 1-3% almost instantly, could this be a fault with the battery itself? At the time of it happening I'm not running anything different app-wise and it o...

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