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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73860 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229883 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203973 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Marshmallow OTA updates - Sony Z3+/Z4

Hi Vodafone, Can you advise when the Android 6 OTA will be relased? The global and UK FW was released on Monday with O2 releasing the update for the Z3+ shortly after. I also understand that you have already pushed the OTA for Samsung devices and thi...

Muppchan by 2: Seeker
  • 11196 Views
  • 1 replies
  • 0 thanks

S7 Edge Zagg Protector - Metro Promo

There is a promo running today in metro to get the Zagg glass screen protector for half price (£10 instead of £20). What I dont get is why you dont have the S7 Edge variant of this screen protector available?   Looks like us 'S7 Edge' owners miss out...

dan_gez by 3: Seeker
  • 10973 Views
  • 1 replies
  • 1 thanks

Sure Signal v3 intermittant connection issues

Hi All hope you can help me as getting imtermittant issues with sure signal v3. Just recently bought thison first day got this registered and finally started to work.   (full 5 bars on and when made calls the "in call" light comes on. however it seem...

gpm1976 by 2: Seeker
  • 8800 Views
  • 2 replies
  • 0 thanks

Sure Signal - Call Audio Quality Issues

I am experiencing audio quality issues with my 3 sure signal v3 devices I have around my home.  All 3 have started to have the same problem.  I have read the post "Sure Signal - Call Audio Quality Issues" and followed the protocol.  Resetting has don...

Sure Signal v3 and Sky Router

Hi, my work have given me a suresignal, this is confirmed as registered via an email from vodafone.I have had it plugged in for over 24 hours but still get a red flashing light and solid handset symbol (one at the end) is solid. My router has DHCP ti...

dazzanic by 1: Seeker
  • 8429 Views
  • 1 replies
  • 0 thanks

Compatibility?

Is the Sure signal compatible with Virgin Media Superhub 2AC? How long does it take to activate? Disapointed that the Sure Signal does not support Gigabit ethernet.

nahid786 by 2: Seeker
  • 8221 Views
  • 1 replies
  • 0 thanks

Vodafone wallet

I have called Vodafone twice got sent to various representatives. Went into a store but NO PERSON seems to know anything about contactless SIM cards directing me to NFC when I have my wallet account loaded with funds ready to use. Why put it on the w...

RAD817 by 1: Seeker
  • 11238 Views
  • 1 replies
  • 0 thanks

S7 Edge in Asia

I have just spoken with a colleague in Singapore who has taken delivery of an unlocked S7 edge with Gear. It would seem that the phone gives better value when purchased in Asia as the retail value is equivalent to £501 and Asian an USA models are als...

kids by Community Champion (Retired)
  • 10900 Views
  • 0 replies
  • 0 thanks

Sim card activation on iPhone 4

Hiii, I'm an existing vodafone customer keeping the existing number and have just received my new iPhone with my new sim. I have tried activating my sim and after 3 hours my old sim is not working and neither is my new sim??? Please hellllllp I dont ...

Vodafone Sure Signal V1 not working

Hello, Having problems with my suresignal 1.  It has lights 1,2,4 on but no 3G service to my phones. I have tried the resets but comes back to the four lights and no 3G. I have had the Sure Signal for about 6 years and has worked well.  This problem ...

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