My wife's moto g 3rd gen phone has had it according to my local Vodafone store they having tried everything to get it sorted! It will not ring out for incoming calls and goes straight to voicemail, also texts are not notified. The store tried a phone reset etc a couple of times but no good and said the phone has had it. They said it is if it is in 'do not disturb mode' but in the settings the option to 'untick' this is not there?? So bearing in mind the phone is 1 year and 3 weeks old (purchased end of Dec 2015) can I get it changed for a new one by Vodafone as 'not fit for purpose' under the new Consumer ACT Oct 2015 which now covers digital/softare issues also as well as adding to The Sale of Goods Act. There is an argument that goods should work for a reasonable time even after say a 1 year warranty! Any advice gratefully received thanks
