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27-04-2017 12:40 PM
the router hhg2500 is rubbish it can handle multiple users at the same time is vodafone go to fix this issue i have hand vodafone for 2 months and it is the worst use. i want use my own router but vodafone will not give the password or username to customers which is not helpful so i will have to put up with for 18months not good and i will leave after the contract ends not happy at all i have wasted my time look for a new provider where is the customer service ?????????????????????????????????????????????????
28-04-2017 11:50 AM
@cooldog666 We don't allow the use of third party routers, apologies for the inconvenience.
You're able to contact our dedicated Broadband team for support on Live Chat or by calling 08080 034 515 (free from all UK landlines and mobiles) with lines open between 8am and 11pm, seven days a week.