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Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 73721 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 229858 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 203310 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Missed bill paymemt

Hi unfortunately I've been unable to pay my bill this month which was £40 I received a text off vodafone to say they will suspend my services. I have managed to pay £20 and will pay the rest on Friday. So I just wondered Will they still suspend me ev...

Trisha23 by 3: Seeker
  • 32493 Views
  • 5 replies
  • 0 thanks

Mobile Data won't switch on, APN settings not received

Evening all, Problems are:Mobile Data is no longer connectedMobile Data won't switch onData usage app crashes immediately upon launchI'm using an HTC One M8 on contract, software details are:Android Version 6.0HTC Sense version 7.0Software Number 6.1...

Sent a PINK phone out and wont change it

so I have insurance on my iPhone 6s and it broke so I went through the replacement process and when I got my new phone it was pink. I have been to multiple different stores and called up lots of times and they refuse to do anything. I feel if there i...

Extra Charge for no apparent reason?

Hello, I have  pay monthly contract where I am pay £15 every month. But for some reason when I check the "MyVodafone" account, I saw an extra "out of bundle charge" of £2.50, when I clicked to see the breakdown, this is what it showed me: Data - £0.0...

Roaming - Falklands

Hi could you advise of any restrictions costs etc (making/receiving UK, also Data) for using a Vodaphone contract phone in the Falklands. Look forward to your response.  

Si792 by 1: Seeker
  • 12007 Views
  • 2 replies
  • 0 thanks

Ordered but no confirmation

Hello, 3 days ago, I have ordered an Iphone SE silver after talking to the expert team of Vodafone by chat and they told me they would send me a confirmation email after the bank check but I still didn't get any email and I don't have any copy of my ...

swaelie by 1: Seeker
  • 10928 Views
  • 2 replies
  • 0 thanks

Achievable Broadband Speeds

Hoping someone can help from their experiences.  I currently have BT Infinity 2 and achieve a "real" 55mb/s download speed. If I switch to Vodafone is the logic that "nothing much would change except who the bill goes to" ?  And therefore I should ex...

Home Broadband Question

So looking to get Vodafone Broadband, but I have a very old house with walls as thick as a castle. Only thing that gets anywhere near pushing a passable wi-fi signal through is an Orbi Mesh router and satalite which I'm very happy with. What this mea...

mikhem by 2: Seeker
  • 8813 Views
  • 3 replies
  • 0 thanks

Moving to canada

How do I change my phone to be used in canada? I am currently in the uk. The phone is a Sony Xperia compact d5803. As I will likely be staying there for some time does Vodafone operate a network in canada? How would I transfer to the Canadian network...

No Login/maintenance/no coverage checker

Since Monday i haven't been able to login. Can't even check the progress of the work being done in my area as the coverage checker brings up a b****x error message saying i'm not using https!! Not. Even. Necessary. for that service :smileymad::smiley...

melt1273 by 3: Seeker
  • 7670 Views
  • 1 replies
  • 0 thanks
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