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Solution

sure signal has stopped working

lyndaollie
2: Seeker
2: Seeker

my sure signal box 2 has been flashing since i returned home at 2.30 this afternoon,ive tryed reseting it,stays the same.here is the results of the run test.please help cant even make a call.

Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\US@ofUser>tracert 212.183.133.177

Tracing route to cluster4.vap.vodafone.co.uk [212.183.133.177] over a maximum of 30 hops:

  1    76 ms    99 ms    99 ms  BThomehub.home [192.168.1.254]   2    22 ms    22 ms    22 ms  217.32.145.5   3    22 ms    22 ms    22 ms  217.32.145.30   4    27 ms    26 ms    27 ms  212.140.206.122   5    28 ms    28 ms    27 ms  217.41.169.249   6    29 ms    29 ms    29 ms  217.41.169.109   7    29 ms    40 ms    26 ms  acc2-10GigE-10-3-0.sf.21cn-ipp.bt.net [109.159.2 51.225]   8    41 ms    34 ms    34 ms  core1-te0-13-0-2.ilford.ukcore.bt.net [109.159.2 51.137]   9    36 ms    34 ms    34 ms  peer1-xe11-1-0.telehouse.ukcore.bt.net [109.159. 254.112]  10    42 ms    39 ms    39 ms  lndgw2.arcor-ip.net [195.66.224.124]  11    38 ms    38 ms    38 ms  85.205.116.6  12     *        *        *     Request timed out.  13     *        *        *     Request timed out.  14     *        *        *     Request timed out.  15     *        *        *     Request timed out.  16     *        *        *     Request timed out.  17     *        *        *     Request timed out.  18     *        *        *     Request timed out.  19     *        *        *     Request timed out.  20     *        *        *     Request timed out.  21     *        *        *     Request timed out.  22     *        *        *     Request timed out.  23     *        *        *     Request timed out.  24     *        *        *     Request timed out.  25     *        *        *     Request timed out.  26     *        *        *     Request timed out.  27     *        *        *     Request timed out.  28     *        *        *     Request timed out.  29     *        *        *     Request timed out.  30     *        *        *     Request timed out.

Trace complete.

C:\Users\US@ofUser>

1 REPLY 1

Retired-Kay
Moderator (Retired)
Moderator (Retired)

Hi lyndaollie, 

 

Please supply the following information so that we can help further;

 

Your speed test results from here.

Your ping test results from here.

Your external IP address from here.

 

Your Sure Signal serial number:


Thanks,

Kay