sure signal not working

[pany33uk]

Hi

i have a sure signal v2 and the red light keeps flashing only.

i have checked the forums and cant find a fix for it.

C:\Users\pany>tracert 212.183.133.177

Tracing route to 212.183.133.177 over a maximum of 30 hops

1 15 ms 2 ms 4 ms BThomehub.home [192.168.1.254]
2 * * * Request timed out.
3 * * 8 ms 31.55.186.181
4 9 ms 7 ms 7 ms 31.55.186.188
5 8 ms 10 ms 7 ms 195.99.127.100
6 8 ms 10 ms 8 ms 213.121.193.199
7 14 ms 8 ms 8 ms t2c3-et-8-1-0-0.uk-lon1.eu.bt.net [166.49.211.24
0]
8 7 ms 8 ms 7 ms 166-49-211-254.eu.bt.net [166.49.211.254]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[BandOfBrothers]

Hi

I hope you find a resolution to the issue. 

It may also be worth trying a different power supply with the SureSignal (Version 1 & 2 ), as there have been some reports of replacement power supplies solving the issues. Even if lights / power are showing. They are available on eBay for around £10.

From member cineriv "But firstly, have a look around for a suitable unit with a 12 Volt output @ around 1.5Amp capacity that you could 'borrow' to prove the fault. Suitable units can be found on external hard drives, monitors, printers, routers etc.etc."

[Rahim]

@pany33uk Sorry for the delay in reaching your post. 

Were you able to get the issue resolved from the advice given by @BandOfBrothers? 

If not, please provide us with your Sure Signal serial number.