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Forum Posts

Voicemail Temporary Greeting and Extended Absence Greeting

These features of the Voicemail system are very useful, especially over the holiday season, but there is remarkably little information about them on the website. Indeed, I haven’t been able to find any information, although I use them regularly, and ...

Annie_N by Community Champion (Retired)
  • 74493 Views
  • 3 replies
  • 20 thanks

Vodafone Sure Signal troubleshooting

Flashing/steady power light, no other lights litLight one on, light two flashingSure Signal not transmitting a 3G signal‘Call Failed’ error when making callsResetting your Sure SignalSure Signal - Call Audio Quality IssuesIssue not listed?   Getting ...

Retired-Kay by Moderator (Retired)
  • 230000 Views
  • 0 replies
  • 7 thanks

Network issues – initial checks and template

If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts:   1. Ch...

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VodafoneUK by Administrator
  • 204459 Views
  • 0 replies
  • 2 thanks

Network queries - frequently asked questions

We receive a number of network related queries every month and many of these ask about how we handle these enquiries.   This FAQ tells you everything you need to know: 1) I’ve posted a network query, what now?   2) Why can't you give me a timescale o...

Resolved! Persistent RAS770 on K3772

Hi Vodafone, I recently bought a new 3G dongle since the old one broke. It is a K3772 and persistently gives RAS770 error and fails to connect. I reinstalled the softwae twice with any available updates too. There is nothing which matches this proble...

Mobile broadband saying connected but not showing webpages ?! HELP!!!!

My mobile broadband dongle- K3570-Z is connecting and saying connected, the account balance shows 10.00 but when i open internet explorer im getting a page saying top up with vodafone ?? Theres clearly money in my dongle so why is this happening?? an...

Roaming - Falklands

Hi there, My partner is currently in the Falkland Islands as he works for the MOD and I would like to know how much it is going to cost him to a) ring a UK Mobile which is also on vodafone b) ring a UK Landline c) recieve a call from a UK landline ...

AB1987 by Not applicable
  • 28411 Views
  • 6 replies
  • 0 thanks

YouTube videos not working on Voda MBB since the weekend

Since sometime at the weekend (probably Sunday sometime) I'm seeing a "An error occurred. Please try again later", accompanied by a fake analogue-noise "not tuned in"-kind-of image when I try and watch a video on youtube from my PC connected via Voda...

techmind by 4: Newbie
  • 16005 Views
  • 3 replies
  • 0 thanks

Uninstall utility for Vodafone Mobile Connect Lite

I am having problems removing / reinstalling the Vodafone software for use with a 3G data dongle from a Windows 7 PC. When I had this problem before I was recommended a Vodafone utility that scanned the whole computer & removed all traces of any Voda...

jazsnap by 2: Seeker
  • 23254 Views
  • 2 replies
  • 0 thanks

Argos Vodafone Dongle / Is it a con?

I recently purchased a Vodafone PAYG dongle from my local Argos store, i came advertised with 500Mb of data pre installed however after activating and registering here i discovered only 250Mb and £5 credit. How do i redeem the £5 into 250Mb because i...

Vodafone 30 day dongle

I have a Vodafone dongle which I use on my laptop when away from home. Have not used it for some time and 30 days has expired. I want to put credit on it before we go away, but to do so it is asking for the mobile number. Problem is I cannot remember...

pcspike by 2: Seeker
  • 15186 Views
  • 1 replies
  • 0 thanks

"No Sim Found" error Huawei K3565 & K3765

I have been using my pay monthly broadband sim without problem for the last two years with no problems but since a week or so ago I get "No Sim Found" message every time I try to log on. I have tried the following tests to try and find the problem: I...

digitrac by 2: Seeker
  • 17618 Views
  • 3 replies
  • 0 thanks

Data Usage

To Forum, Purchased a Mobile Broadband dongle on a 30 day plan with 2GBs a month for £15. i have used it for a few days and am up to 1950MB on my usage indicator with the VNC software. the usage software says my maximum is 5120MBs. is this an indicat...

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