sure signal

[Gazby]

HI new sure signal  will not register

I have logged it on the system

one flashing red

two flashing orange

tracert 212.183.133.181 results

I have a high speed connection with Truespeed of 

Ping Download Upload
74 ms 80.24 Mb/s 35.37 Mb/s

C:\Users\Sales> tracert 212.183.133.181

Tracing route to 212.183.133.181 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 1 ms <1 ms <1 ms 31.210.27.193
3 1 ms 1 ms 1 ms 154.59.155.251
4 2 ms 2 ms 2 ms 154.59.155.249
5 6 ms 6 ms 6 ms 192.168.254.18
6 6 ms 5 ms 6 ms port-86-199.nextconnex.net [185.2.199.86]
7 6 ms 6 ms 6 ms ae60-741.edge5.London1.Level3.net [212.113.8.157]
8 * * * Request timed out.
9 6 ms 6 ms 6 ms Vodafone-level3-200G.London1.Level3.net [4.68.72.94]
10 6 ms 6 ms 6 ms ae0-xcr1.lsh.cw.net [195.2.24.110]
11 6 ms 9 ms 6 ms ae36-xcr1.lns.cw.net [195.2.25.170]
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

[Tash]

@Gazby So we can help with registering your Sure Signal, please speak with us on Live Chat. 

If you continue to experience any issues after it's registered, please let us know the serial number (found on the back of the device) and any changes to the light sequence you've stated.