wifi modem problem

[salvador82]

hello

I am writing to you from turkey.

I wrote to Vodafone Turkey but could not find a solution.

1 month ago I bought wireless modem. I got the internet campaign.

internet 6GB quota.

but there are problems in wireless modem.

internet connection is cut off after half an hour.

I see limited connection point on the computer screen.

I cut the connection, I connect again, the problem is improving.

I called vodafone customer service en dealing with this problem.

I did change the sim card.

I made a grid control.

but no one could find a solution.

I canceled my internet line.

I will pay the penalty fee for that campaign.

can not find a solution to my problem vodafone turkey wants me to serve penalty for not used.

If you want I can give you on the internet caller ID.

subject came up here.

vodafone as headquarters wanted to get your knowledge about this situation.

Waiting for your reply

Best regards.

Onur Hasöz

[salvador82]

Do not have anyone to find a solution to my problem?

The vodafone globally, is customer satisfaction so much?

[Retired-Matt_B]

Hi @salvador82,

We're the support team for Vodafone UK customers.

To discuss this, you'd need to go back to Vodafone Turkey. We have no access to any of their accounts and as such are unable to offer any help.

Thanks,

Matt B

[salvador82]

Congratulations bravo.

Not a headquarters vodafone you?

We want to help you as your global customers.

but we can not help you, you say.

your sense of this global problem, says your value to the customer.

you continue like this.

well done well done.

[jeffkinn]

Vodasfone Group has a global presence. Vodafone UK is a competely self contained UK operation and that is who you've contacted.