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27-04-2024 09:50 PM
Hi
Full Fibre 900 activated on 18th March, can't log into my account since then. 3 very long calls to CS on 3 different days ranging weeks apart resulted in promises only that the problem will be solved within 3 days. We are now close to the end of April and still can't log in, error states try again later. CS said the activation job is still open on their end and they don't know why and what. The service have been working without any issues since day 1 (18 March).
28-04-2024 08:02 AM