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Activate internet -How to connect openreach

GVD
3: Seeker
3: Seeker

20231103_163107.jpg

Where do I connect the cable on the wall socket and on the modem ... I am getting the Vodafone WiFi intelligent hub activated on full fibre  

11 REPLIES 11

Ripshod
16: Advanced member
16: Advanced member

Are you taking about the ONT?

There should be one LAN socket on that, goes to the WAN socket on the router, with a standard Cat5e lan cable. 

Ripshod
16: Advanced member
16: Advanced member

Afterthought. If you have the router you should have some basic instructions either in a manual or on the box it came in. 

Ripshod
16: Advanced member
16: Advanced member

Too late to edit, but it's the yellow port on the bottom side of the ONT. Difficult to see but it's there. If you have to pop the ONT off the wall to see it be careful with the fibre - don't pull or bend it too much. 

Jayach
16: Advanced member
16: Advanced member

I definately wouldn't suggest "popping" the ONT off the wall. The covers are hinged to allow access.

Ripshod
16: Advanced member
16: Advanced member

We don't fit the covers now. Yeah bad advice, but only going on how we install. I had no image to go by. 

GVD
3: Seeker
3: Seeker

Where do I connect the cable on the wall socket and on the modem ... I am getting the Vodafone WiFi intelligent hub activated on full fibre 

 

Cynric
16: Advanced member
16: Advanced member

@GVD The OpenReach ONT has a yellow port which connects to the VF router WAN port by standard ethernet cable. You should have instructions with the router and/or a link to a VF help page.

NLOnline
4: Newbie

Sorry to jump on. That white cable coming out the wall is that the fibre cable? 

 

I'm debating whether to remove my virgin connection inside and cable going to outside so they can bring new cable through existing virgin media hole. Wondering whether hole may be big enough for virgin cable and BT cable together and keep both in place?

Jayach
16: Advanced member
16: Advanced member

@NLOnline 

I'd wait until the installers turn up. If they think using the existing hole is the best way to install the ONT, but the hole isn't big enough for both, remove the cable then if necessary. 

However you are presumably still using Virgin, and I wouldn't disconnect that until you are sure the Vodafone is up and running.