Awaiting Router

[Disgruntled1909]

Hello , this is the second time i have tried to get Vodafone BB , they cancelled first order without telling me , when queried they said it was because i didn't know the supplier to the house i was moving to ? the owner had moved oversees , then they sent a text saying they have been trying to call me about my order which is rubbish , then a text about contacting them which is nigh on impossible as it wants an account number which I don't have yet , such an annoying company and very disappointing as no BB yet in new home  

[Remi]

Hey @Disgruntled1909. Thanks for reaching out and I'm really sorry to hear about the issues your having with our Broadband Services at present. Can you drop us a message via social media here and we can look to assist further with this.