Broadband Activation

[guygrantham]

Broadband meant to be activated 3rd Oct but now saying it wont be until the week after, Predictably poor service from Vodafone, hiding behind Open Reach. I've been with Vodafone for years but I suppose it was follish to risk going with them for Broadband, despite competitive package 

[Janey]

Hi @guygrantham Thanks for your post, I'm sorry to see your broadband activation has been delayed. I know this must be frustrating! If you need further support or would like us to look into this, please drop our social team a message.

[Cynric]

@guygrantham It could be OR with the delay. Have a look here, https://one.network/uk , zoom in to your location and telecoms work has a phone shaped icon. Click on the icon and in the details you can see the time and date that the work is expected to complete.

[guygrantham]

Thx that's helpful but there's nothing on the map for my address

[Cynric]

@guygrantham Anything up to a mile away could be a candidate depending on what is being worked on.