Home move question

[Monkeh99]

Hi, I phoned today to arrange a homve move so I can move my services,

I'm moving is 26 days, your website says at least 30 days notice,

yet when I call, they the person on the end of the call states I am too early and should retry 2 weeks out from my move,

Which is it?, 

[Evie]

Hey @Monkeh99, hmm that seems odd, as yes you would need to give 30-days notice so we could organise the move in time.

Have you checked that there is Vodafone broadband available at your new place? I would advised contacting the team again on 0333 304 0191 to make sure the move is put in place as soon as possible 😊