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Moving address - contract change

Barduar
2: Seeker
2: Seeker

Hi all I just have a question. I have just actioned a home move and the friendly guy on the phone said he could reduce my price without changing the current end date on the contract. I did ask multiple times to be sure and he confirmed the email would say new minimum term of 24 months but this would be changed back to Sept 2025. I didn’t want this extended again as I wasn’t sure how long I would be staying at the address. Would appreciate anyone else’s experience around this sort of scenario. Thanks!

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Jayach
16: Advanced member
16: Advanced member

Never believe anything Vodafone tell you on the phone, always ask for it in writing, if there is any doubt.