Vodafone automatically activating VAS. Is there a way to stop this?

[kihastyga]

Vodafone has been activating caller tunes and other VAS left and right. I searched and found out they have been doing these for years. I am seeing complaints from 2017 and they are still doing it. There are complaints in consumer court as well but consumer court is a joke in our country. Thinking of porting to Jio.

[AnnS · Accepted solution]

Jio is an Indian communications company @kihastyga , the forum here is UK help and support only, Vodafone India is a different company.  When there is a problem with Vodafone India, you need to raise the issue with your service provider in India.

[CrimsonLiar]

If consumer protection won't help on this subject in India, then as VAS is usually "inserted" by your ISP performing a MITM (Man In The Middle) attack that is what you would need to be trying to prevent!  On mobile devices, if they are supplied by the ISP it's pretty hard, but on SIM only, using the Firefox browser, or DoH/DoT type DNS should cure pretty much everything.  On a home network, many mid-range and above routers are beginning to offer DoT-style DNS which should protect everything that is locally connected (including mobiles and tablets).

As the UK CS op has mentioned though, VF UK doesn't "insert" VAS, and UK customers using the WAN-DHCP supplied DNS are pretty well protected from third-party MITM DNS interference!