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Broadband connection

Blinking red light. Can someone at vodaphone help please

2: Seeker

I have reset already.

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6 REPLIES 6
2: Seeker

Can someone help me?

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16: Advanced member

You'll really have to contact VF via their phone support line - I don't even think the social media is going to be fast enough to manage anything!

 

Just a thought though, just try unplugging and plugging in the cable between the router and the phone socket - and if you have pets look for signs of damage to the cable!

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2: Seeker

I posted yesterday about no broadband and have tried calling customer service for hours. 

Where can I get help!!??

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13: Advanced Member

If you are getting nowhere with the broadband support line 0808 003 4515 then you will need to complain.

https://www.vodafone.co.uk/help-and-information/complaints/code-of-practice

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2: Seeker

Thanks so much. I have filled out forms and tried to call but is like void.

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Moderator

Hi @Happyguy - I'm sorry to hear this hasn't been sorted for you over the phone! If you do ever have any other queries with your broadband, we're also available on Facebook and Twitter 24/7

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