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Broadband upgrade existing customer

Hi , we took out Vodafone Broadband back in September and at the time Openreach was pulling cables for full fiber,  person online checked and confirmed we could upgrade to full fiber as soon as it was live.We received an openreach email last week con...

number3 by • 4: Newbie
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Resolved! No internet connection, internet light blinking red-white

I raised the issue with someone in online chat, now im supposed to wait up to 72 hours for somebody to contact me back..  Basically the internet light on the modem is blinking red with occasional white, it blinks fast like red, red, red, white, red e...

Antyone by • 3: Seeker
  • 28343 Views
  • 14 replies
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wifi dongle with wifi hub

heya all. Have a question re the wifi dongle. Does it only work on vodafone or can any other sim be used? If any sim, is the router unlocked for changing APN and thus using the other network dongle?

City Fibre

Hi all,Hope someone can help. Im currently with Virgin Media for broadband, via their cable network. 2-3 years ago (think it was during the lockdowns) City Fibre dug up the estate putting their cables down. But whenever I check on their website my av...

Certain apps not working

At the beginning of November I moved to a faster broadband service. It was with the same provider and same router. Certain apps on my android phone stopped working on the WiFi. All the BBC apps, Sky News, Gumtree one of my banking apps, Zara and M&S ...

Regular dropouts, particularly evening

We've been with Vodafone 1mth, having been with BT for 5yrs previously. Connection is FTTP & we're on Full Fibre 200 with the Intelligent WiFi hub. We had no issues with BT, moved to Vodafone for cost reasons.However, we find that we cannot watch eve...

SMB14490 by • 3: Seeker
  • 952 Views
  • 2 replies
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New customer

On the 30th December I signed up to home phone and broadband, I was told I would need a new line installing to keep my existing phone number, that was fine, in the new year I was getting text messages telling me to expect a call, after several attemp...

Shrek-52 by • 2: Seeker
  • 647 Views
  • 1 replies
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Porting One Net number

Hello,I have an Office Essentials Broadband package with a single virtual landline number.  I wish to port the landline number to a different provider and keep the broadband service.  WIll portign this number cancel the broadband account? Thanks  

THG3000 IPv6 | Expert Mode

I have left Sky after many years as FV got a deal online for £15.63/2Y contract. Been connected to Vodafone on VDSL2 80/20 and the THG3000 Modem/Router today. Somehow managed to switch the hub web interface to "Expert Mode" instead of "Basic Mode". C...

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