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Certain apps not working

At the beginning of November I moved to a faster broadband service. It was with the same provider and same router. Certain apps on my android phone stopped working on the WiFi. All the BBC apps, Sky News, Gumtree one of my banking apps, Zara and M&S ...

Regular dropouts, particularly evening

We've been with Vodafone 1mth, having been with BT for 5yrs previously. Connection is FTTP & we're on Full Fibre 200 with the Intelligent WiFi hub. We had no issues with BT, moved to Vodafone for cost reasons.However, we find that we cannot watch eve...

SMB14490 by • 3: Seeker
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New customer

On the 30th December I signed up to home phone and broadband, I was told I would need a new line installing to keep my existing phone number, that was fine, in the new year I was getting text messages telling me to expect a call, after several attemp...

Shrek-52 by • 2: Seeker
  • 639 Views
  • 1 replies
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Porting One Net number

Hello,I have an Office Essentials Broadband package with a single virtual landline number.  I wish to port the landline number to a different provider and keep the broadband service.  WIll portign this number cancel the broadband account? Thanks  

THG3000 IPv6 | Expert Mode

I have left Sky after many years as FV got a deal online for £15.63/2Y contract. Been connected to Vodafone on VDSL2 80/20 and the THG3000 Modem/Router today. Somehow managed to switch the hub web interface to "Expert Mode" instead of "Basic Mode". C...

Ultra Hub internet/wifi issues

I've got intermittent issues with my mobile phone (Google Pixel 7 Pro). The phone will connect to the wifi but quite often the internet won't load. Most of the time a disconnect/re-connect to the wifi fixes this but on the odd occasion I'll have to d...

Broadband dropout every evening without fail

My broadband drops out for a few seconds every evening numerous times between 7pm and 9pm, without fail we sit expecting it and it never lets us downII have the newest router and three boosters in the house. I have even hard wired both  my TVs direct...

Tiffan by • 2: Seeker
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  • 2 replies
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