Hi All,My parents who live in the DL3 postcode in Darlington lost their internet on the morning of 4th January and it's still down now. I have chatted with a TOBI agent who when pushed told me it was an issue with the 'backhaul' and not to worry as i...
Hi I've just got FTTP with the Vodafone Ultra Hub.I've set some devices up without a problem including my phone and a Google Nest Doorbell, but I cannot get my Nest Mini and Lenovo Smart Clocks to connect. I've tried factory resets and whenever I go ...
Hi, I have just had fibre broadband installed. I previously had signal boosters around my house going from the LAN1 port on the router to an unmanaged netgear switch below stairs and then to 2 different wifi booster things on the ceiling. Since the f...
I've recently moved to Vodafone full fibre broadband and everything is working well except when trying to watch something on Amazon Prime TV. I can watch for 10 to 15 mins, then get constant buffering, or poor quality like it is running on a low band...
I have to connect to a VPN at work and sometime last year I was unable to access it. Support was a nightmare and didn't understand the issue so I requested a static IP address and overnight the static IP address came online and my issue disappeared. ...
Dear Community,I live in Highcliffe (Dorset) in an apartment block. During the last year CityFibre put fibre everywhere in the area and as far as I know, Vodafone will be the local broadband provider on the CityFibre network. My problem is that I can...
Today I am experiencing a serious number of Dropouts on Broadband. When I look at the router logs I can see that I am getting an average 15 / hour errors with description: "Failed to send packet: Address family not supported by protocol" and an avera...
As part of the openreach fibre upgrade, my vodafone broadband got updated today morning by the BT engineer. Its been a couple of hours now. I am still using the original vodafone supplied router THG3000, had a chat with vodafone and they said no need...
Hi - so I had Vodafone CityFibre for a couple of years and had all kinds of problems when it came to renegotiating my contract and changing to the Pro II 500 package with UltraHub. Since then nothing but issues. my wifi regularly (multiple times a da...
Hi all,Returning Vodafone customer I've Been with BT for years but waiting and waiting for openreach for fttp but can't anymore so im on Fibre pro 2 and 3 boosters, I chose voda over others for WiFi promise.( I have an old house with solid walls an...
