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Solution

Packet loss and ping spikes while playing games on pc for last 2 weeks

ayoubs220
4: Newbie

horrible eperience since about 3 months ago getting lag and ping spikes on any games played on all devices tested and on ethernet pc lag , ps5 lag all games fifa cod apex nothing connects properly i have a mtr here please can someone help i play cod tournaments daily for money and have to stream it and at the moment im losing hairs with vodafone they had 2 engineers in and no ones fixing anything 

ayoubs220_0-1696386290615.png

 

1 ACCEPTED SOLUTION

ayoubs220
4: Newbie

well i was right ipaddress / routing issue requested an ip change and no more spikes or dropped packets on any hops seems i was correct on my hunch and hope all the tech people working at voda who kept telling me oh its not the ip thats not how it works see this lmao ( ANY 1 COMING ACROSS THIS WITH SAME ISSUE RESET UR DSL OPTION ON THE ROUTER IF YOUR DYNAMIC TILL YOUR ASSIGNED AN IP THAT SHOWS NO SIGNS OF BIG SPIKES AND IF UR STATIC CALL VODAFONE AND REQUEST A NEW STATIC IP :Smiling:

View solution in original position

48 REPLIES 48

ayoubs220
4: Newbie

ayoubs220_0-1696387182359.png

 

that one might be done wrong il wait to see what you guy say

ayoubs220
4: Newbie

ayoubs220_0-1696387610432.png

 

Ripshod
16: Advanced member
16: Advanced member

While we wait for your images to be moderated run a traceroute to bbc.com and paste the results here. 

okay il do that 

okay bbc.com tracert 

ayoubs220_1-1696424444453.png

 

oh sorry the images are not modded i can paste results

Microsoft Windows [Version 10.0.22621.2283]
(c) Microsoft Corporation. All rights reserved.

C:\Windows\System32>tracert www.bbc.com

Tracing route to gtm-uk.www.bbc.com.pri.bbc.com [212.58.237.130]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms vodafone.broadband [192.168.1.1]
2 3 ms 3 ms 3 ms 84.65.64.1
3 * * * Request timed out.
4 5 ms 21 ms 5 ms 195.66.225.13
5 7 ms 7 ms 8 ms ae0.pr01.eqsl.bbc.co.uk [132.185.249.10]
6 5 ms 6 ms 5 ms 132.185.249.12
7 5 ms 5 ms 5 ms 132.185.254.1
8 5 ms 7 ms 5 ms 132.185.254.6
9 9 ms 7 ms 6 ms 132.185.249.67
10 7 ms 6 ms 7 ms 132.185.249.96
11 7 ms 7 ms 6 ms vip-gtm-001.telhc.bbc.co.uk [212.58.237.130]

this one seems worse just done now

Tracing route to gtm-uk.www.bbc.com.pri.bbc.com [212.58.236.2]
over a maximum of 30 hops:

1 <1 ms <1 ms * vodafone.broadband [192.168.1.1]
2 4 ms 3 ms 3 ms 84.65.64.1
3 * * * Request timed out.
4 8 ms 14 ms 15 ms 195.66.224.88
5 8 ms 21 ms * 132.185.249.12
6 5 ms 5 ms 5 ms 132.185.254.1
7 7 ms 7 ms 7 ms ae0.prc01.thdow.bbc.co.uk [132.185.254.161]
8 6 ms 7 ms * 132.185.249.82
9 6 ms 6 ms 6 ms 212.58.236.2

Trace complete.

Cynric
16: Advanced member
16: Advanced member

@ayoubs220  The line with 100% is unimportant, it just means that that node is configured not to respond to the ping/trace.

Go to thinkbroandband and setup the quality monitoring tool to watch your connection for a few days.