Broadband

[Richhowell362]

My broadband drops out if I am not sat on my router,  any ideas on how to resolve this

[BandOfBrothers]

How long has your service been activated @Richhowell362  ?

What-should-I-do-if-I-m-having-problems-with-broadband-connectivity.

May I ask is this affecting all the devices your trying to hook up ?

Or if it's the router that might be at issue then I'd suggest to contact the Broadband Team who will if they agree it's the router arrange for it to be swapped out.

[AnnS]

Hi @Richhowell362 

There are various tips on the internet for the best place to site your router to receive the best signal and prevent drop outs.

However, this link from Vodafone will explain how to optimise your WiFi signal.Optimise Wi-Fi signal - Vodafone Connect router

If you need further help contact the Broadband Team here: Broadband and Home Phone FAQs