Conmecting ring cam issues

[Chriseales]

I have viewed other posts and followed advice but it's not working for me.

I have upgraded to Vodafone super broadband2. I have the old version ringcam camera which uses 2.4ghz connection.

The ringcam won't connect to the new WiFi which is at 2.4 ghz and 5ghz.

I saw in another post a similar problem the poster managed to connect his ringcam to the guest wifi which was at 2.4ghz.

But my guest wifi is 2.4ghz, 5ghz and 6ghz.

I can't see how to change the wifi settings so that guest only produces 2.4ghz.

[Mark]

Hey @Chriseales if you reach out to our support team by calling 0333 304 0191, or speak to us via an online chat and we'll be happy to help.