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13-03-2020 07:02 PM
Hi
For the past 2 weeks my broadband connection has been terrible every evening between roughly 1800 and 2200. The connection intermittently comes on and off but only lasts for a few seconds. This applies when using WiFi or a wired connection. I have had Vodafone Broadband for about 4 weeks and for the first 2 had no issues. I haven't changed anything and the router is plugged into the master socket via a filter. The Vodafone app says it's fine throughout the whole time but when you try and go on the help and support page it can't load it because there's no internet! The router lights don't change through any of this they look normal. Any ideas what I can do?
19-03-2020 06:02 PM
Hi,vodafone has fixed the issue. Back to its best !!
19-03-2020 07:23 PM
What was the DNS fix Chopsy?
19-03-2020 09:13 PM
login to router 192..168.1.1. after you've logged in, top right corner says basic. Change to expert. Then click on internet. Then on the left side click on DNS & DDNS. Change the DNS to manually. In the domain put 8 in each box (8.8.8.8)
In the secondary name put 8.8.4.4
Then scroll down and click apply.