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New connection

We’ve recently had City Fibre installed in our local area.  Our existing broadband is through Sky. We have a full monoblocked drive that we don’t really want to dig up. When I called Vodafone today to query whether they could send an engineer to insp...

labell78 by • 3: Seeker
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Modem Speed, THG3000

I am getting 68meg into the home, so all good, but I want to know what drop in speed I should expect into the home? When I test WiFi I am getting 58meg, so that is a drop of 10meg. This is over WiFi and Lan. Is this the norm for all modems are some b...

Internet off again

Our internet was off yesterday for around 6 hours, seems to be national issue, this morning it's off again saying connected but no internet, hopefully it's not going to last all day. What's going on Vodafone?

Vodafone cable internet support

Hello all,I am coming to here as a last resort after I think I exhausted all other ways to fix my problem.I have Vodafone cable internet at home and it's been working flawlessly for more than a year. Now all of a sudden it started cutting all the tim...

Fritzbox cannot connect

Hi,My connection was fine last night and this morning I cannot connect.Fritzbox shows connected but no internet, VF tests all passed Rebooted router but no joy.Tried CS but all agents busy for last 1 hour.Anyone suggestions?

Vodafone alternatives

Hey guys anyone know if the alternatives to vodafone are better?Internet's been going on and off the last 2 weeks, rang in multiple times only to hear them tell me there was nothing wrong on their end https://vidmate.bid/ Tired of listening to them s...

herio22 by • 2: Seeker
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  • 2 replies
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Flat too high to get CityFibre?

Tried getting 500mb fibre from Vodafone, City Fibre guy arrives last minute on the time slot and says he cannot do the job cuz the flat is too high and it’s not safe to climb? https://omegle.onl/  It’s only the 3rd floor. Anybody had this before? I’l...

maaya88 by • 2: Seeker
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  • 1 replies
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Ultra Hub stuck in factory reset for days

It was installed this Tuesday and worked great until for a few hours.  It's been dead ever since and is stuck in factory reset after being advised to do so.  The flashing blue light never goes off.  They are sending me a new router, but it's not fill...

Stuttering on new fibre connection

Hi all, I had a new fibre connection installed on Monday. The engineer accidentally kinked the cable and thought he might have broken it, but a connection test showed it seemed to be fine. However, although I can connect to the internet and speed tes...

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