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Full Fibre 900 stopped working yesterday

Hi all, Cityfibre did my install on Thursday and there were no issues (speeds were 940 down 938 up ). Broadband was working yesterday late morning and noticed a company (Locktel) working on the box on the street. Then I realised that my broadband was...

GMAN73 by • 4: Newbie
  • 5668 Views
  • 11 replies
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Has anyone else seen 5 hourly packet loss?

This one is a little odd. I have been on FTTP for a little under 3 months. Ignoring the fact that I am waiting to get on my local BNG, my connection has been pretty good. I get the full download and upload speeds most of the time. I get zero packet l...

prs1000 by • 12: Established
  • 3331 Views
  • 15 replies
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Porting broadband from TalkTalk

Recently I've ordered new broadband. From my point of view it's just simple change of provider.. 13th Dec Vodafone installed my new broadband, but they've used new full fibre lines. At the same time they haven't cancelled my old broadband with TalkTa...

Gibre by • 2: Seeker
  • 1359 Views
  • 1 replies
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Resolved! Master socket or other sockets

I have a master socket and a few other sockets throughout my flat. At the moment my router is connected to the master socket but it is pretty far away from where I have my computer setup whereas one other socket is right next to my machine. Is there ...

Sky on-demand service via Vodafone broadband

Good day all,Anyone else having issues with sky on-demand service over Vodafone broadband?Since the 5th Dec we've been unable to watch any sky films or programs via our sky glass or puck was working perfectly beforehand.We are still getting 67MBps, s...

Vodafone Ultra Hub WAN setup

I have an OTP that is currently all green/active from an ISP which I believe to be TalkTalk running on CityFibre infrastructure. I have the Vodafone ultra hub router but I can’t seem to find a way to connect to the existing active service as I can’t ...

Law_Man by • 2: Seeker
  • 3159 Views
  • 3 replies
  • 0 thanks

Connecting to Vodafone Mobile Wifi?

HelloI have a working Vodafone dongle to connect to the Internet. The dongle has 8GB of data credit. I now have a desktop PC (Windows 10) with a new wireless network adapter which I have installed successfully.However, when I click on the wireless ic...

iPhone connection

I had Vodaphone full fibre broadband installed on 6th December. Since then I have not been able to connect my iPhone to the internet in the dining room, only the sitting room where the router is. This isn’t an issue with my iPad however! I’m baffled ...

What shocking Broadband and Customer Service!

Joined Vodafone Broadband on Tuesday 22 November 2022 but at the time of writing it still does not work despite calls every day, 3 Open Reach visits and a new router delivered (15 days).Every time I call I get asked to carry out the same checks which...

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