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P!553d off, going to Ofcom!

Hello. I am here complaining about Vodafone.I am fed up of all services, we now have a fault on our new landline router.We have both woken up to a red flashing light on our router which is probably caused by the idiot customer service team. We need a...

Broadband Dead After Powercut

My Full Fibre 100 connection died on Tuesday night following a very brief power cut. The only light on the router is the power light, there are only 2 lights on the ONT lit.  Frustrated at how slow VF are in sorting this out and sure it is a router i...

NGM1 by • 4: Newbie
  • 6943 Views
  • 21 replies
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No internet

Upgraded from Superfast 2 to Fiber2 today, and no internet all day. Lost work as I work from home and am unable to do so without internet. I've phoned seven times today and have got nowhere, just done many resets/restarts to no avail and advised to w...

Rs874312 by • 3: Seeker
  • 1757 Views
  • 6 replies
  • 0 thanks

Using broadband boosters.

I currently have the Ultimate Broadband with x1 Booster. The connection is very poor even though the app says there is nothing wrong. Vodafone have offered to send out more boosters and I should connect my static devices ie TVs via ethernet cables (w...

ebates by • 3: Seeker
  • 1925 Views
  • 5 replies
  • 0 thanks

FTTP Not Available With Vodafone?

Hi,  Hoping someone might know how to get to the bottom of what has been a very frustrating problem. I'm with BT and have openreach FTTP. Contract is coming to an end and I'm looking for a better deal and Vodafone are very competitive at the moment. ...

kwapablo by • 3: Seeker
  • 2905 Views
  • 5 replies
  • 0 thanks

Milton Keynes - Gigafast - Connection Drop outs

Numerous dropouts....going in circles with support...they won't even look at the router logs that I've downloaded which tells them clearly there is problems..... Date Time Category Severity Log Details13.01.2023 10:05:48 wan Info Removing intercept r...

ktheed by • 2: Seeker
  • 2719 Views
  • 3 replies
  • 0 thanks

Fire cube shows no internet

Hi,My FC was working fine, went to give it a static IP, rebooted and won't connect to internet.Checked cable all fine, shows ethernet connection but no internet. I deleted fixed IP in router, rebooted it and FC but still no joy.I have treble checked ...

Using Non VF router

Hi,I have a fritzbox 7530 that I can use as having some wifi issues with a particular device and wondering if anyone has used the FB and if it was as good if not better than the THG3000, which I have found 100% better than the Plusnets. Thanks

Occasional dropping out

Good evening all,  I have been with Vodafone for a few years now, the last year or so we have both been working a couple of days at home utilising webex/teams for video conferences etc.  We have noticed that every now again the calls will drop out or...

Vodafone Upgrade resulting in no Internet

This is to help anyone else who may have similar issues.I recently upgraded to Vodafone full fibre from their standard broadband. Everything went well, all lights on except the Internet stopped after about 24 hours https://100001.onl/.After 2 fairly ...

arune00 by • 2: Seeker
  • 2118 Views
  • 3 replies
  • 0 thanks
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