Broadband connection
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Antennae on Router

I'm new to Vodafone Broadband and I'm a little disappointed with the range from the router. I was wondering if it was possible to fit antenne to the device to improve matters?

Power cut, now internet light flashing red

Hi everyone, hopefully someone can help me.we have had a power cut that lasted literally 10 seconds, the router went off and now it’s not working at all. The ont has all 4 green lights on, I’ve done a reboot holding reset in for 30 seconds, made sure...

Broadband

 Entire online chat team,tech2 are liars since 29dec.  I don't have internet, the red light on the router is on.  Lies that the engineer will come, he never came.  They can't talk like people, everyone on this team is lying!  They say the same thing ...

Bart6767 by 2: Seeker
  • 2588 Views
  • 1 replies
  • 0 thanks

Tech2 ignore

they lie all the time that the engineer will come and still no one was there.  They ignore the problem

Bart6767 by 2: Seeker
  • 1644 Views
  • 1 replies
  • 0 thanks

Broadband conection

Entire online chat team,tech2 are liars since 29dec.  I don't have internet, the red light on the router is on.  Lies that the engineer will come, he never came.  Liars!!!!  I do not recommend to anyone

Bart6767 by 2: Seeker
  • 1853 Views
  • 1 replies
  • 0 thanks

Broadband router loses connection regularly

(sorry - please ignore duplicate posting due to website confusion)We have a THG-3000 Vodafone router. Several times a day it is losing its connection to the internet; blue light on the box turns to flashing red. Sometimes it comes back of its own acc...

jvector by 2: Seeker
  • 1375 Views
  • 1 replies
  • 0 thanks

Broadband connection dropping frequently

We have a THG-3000 Vodafone router. Several times a day it is losing its connection to the internet; blue light on the box turns to flashing red. Sometimes it comes back of its own accord in a minute. Sometimes it needs a turnitoffandonagain. We've h...

jvector by 2: Seeker
  • 1488 Views
  • 1 replies
  • 0 thanks

How can a company phuck things up this badly?

Had 70mbps Vodafone BB for 2 years.Recently upgraded to 500mbps, took until the second day to work, despite the engineer saying it would take 15 mins, and webchat person later saying "by midnight".Noticed I got comms from Vodafone like "sorry you're ...

hasan101 by 2: Seeker
  • 1602 Views
  • 2 replies
  • 0 thanks

FTTP upgrade cost

I've been advised by Openreach that FTTP with speeds of up to 1000mb will be available for me to order within the next few months. I'm currently on a Pro Superfast 2 contract with Vodafone and was wondering whether there will be an increase in cost t...

G269 by 1: Seeker
  • 2103 Views
  • 2 replies
  • 0 thanks