Deco X73 DSL as Modem

[SimonGA]

Hi

I’ve had a Deco mesh network from before I moved to Vodafone, and have been using it with Vodafone and their provided router for over a year with no problem (wifi disabled). However I wasn’t happy with the config (double NAT etc) or the fact I couldn’t use many of the Deco features.

So I purchased an X73 DSL, and have managed to replace the Vodafone modem/router. All is good, apart from the fact it’s noticeably slower, to the point it’s now difficult to work. This is the case with all the extra security features disabled (Web Protection, Intrusion Prevention etc).

Is there something wrong with my settings (see attached)? It seems to have set various “auto” settings, but when I change them to what seems to be the correct actual setting, it stops working altogether.

Any suggestions would be appreciated!

Simon

 

 

[SimonGA]

Hi Jayach

Yes I did speak to Vodafone, and the response was that there are no errors on their side and it’s working as expected. I mentioned the strange SNR but the agent had no idea what SNR was

The Homeshield isn’t enabled immediately after setup, you have to do that manually. However the problem is there before you enable it. I think things may be slightly worse after enabling it, but it’s small. Whereas once the Vodafone router is back in place it’s like night and day. Not like when I used to have 300mbs of course, but perfect usable

Strangely, on the phone and when watching streaming TV, everything seems fine even with the Homeshield active. It’s only my work laptop which has a problem. So I have wondered whether it’s related to the security software on the work laptop, possibly Zscaler or Crowdstrike..

[SimonGA]

… unfortunately I can’t disable either of those to find out if they are a cause.

Does the very different SNR values between the two routers point to a problem, or could there be legitimate reasons why they use different settings?

[Jayach]

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@SimonGA wrote:

Does the very different SNR values between the two routers point to a problem, or could there be legitimate reasons why they use different settings?

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It isn't the router that sets the SNR, it's DLM, the router can influence DLM, but ultimately it is DLM.

So no I don't think it's a problem, and as you said earlier, if the connection isn't erroring/reconnecting whilst being at 2db that is good.  However you are getting 31 Mbs down with both, so perhaps it is just misreporting.

DLM dropped my SNR to 4db, but that got my sync speed to maximum, so who knows how low it would have gone, had that not happened.

It is really disappointing the X73DSL hasn't worked out for you, as I like TP-Link kit, but sometimes that's just the way it is.

[Jayach]

As @Cynric says the SNR is much lower than I would expect. You don't happen to have the DSL stats for the Vodafone router? 

The first thing to know, is what Openreach expect your line to be capable of, so put your phone number in here:

BT Broadband (btwholesale.com) (if the phone number doesn't work, use the address checker)

[SimonGA]

Here is the data, not great formatting but I guess pics will take a while?

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream HandbackThreshold(Mbps) WBC FTTC Availability Date WBC SOGEA Availability DateHigh Low High Low      VDSL Range A (Clean)

VDSL Range B (Impacted)

49.1	35	8.2	6	30.7	Available	Available
48.3	32.4	8.1	5.8	27.4	Available	Available

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install ProcessFTTP on Demand

330

50

--

Available

--

ADSL Products Downstream Line Rate (Mbps) Upstream Line Rate (Mbps) Downstream Range(Mbps) Availability DateWBC ADSL 2+ADSL MaxFixed Rate

Up to 1	--	1 to 3.5	Available
Up to 1	--	0.75 to 2.5	Available
0.5	--	--	Available

Other Offerings Availability DateVDSL MulticastADSL Multicast

Available

Available

Exchange Product Restrictions StatusFTTP Priority ExchangeWLR WithdrawalSOADSL Restriction

N

N

Y

FTTP is not available.

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is restricted at the exchange

[SimonGA]

Sorry don’t have the vodafone stats, but can get that out the cupboard and connect it back up if that would be useful.

[infinidim]

Did this ever get resolved?

I have a Mercusys Halo mesh on my Vodafone Ultra Hub and I am seeing drops of the Openreach FTTC service. Vodafone 2nd level support are saying that the drops are "User Controlled" drops rather than "Lost Carrier" drops. Any ideas folks?

Infinidim

[SimonGA]

My issue was a conflict between the Deco and Zscaler. There is a thread on it here -> https://community.tp-link.com/en/home/forum/topic/621122?sortDir=ASC&page=3