Ask
Reply
Solution
28-09-2023 12:59 PM
I have recently moved home and have signed up for Vodafone Fibre.
Since it's been installed, I've been experiencing connection drop outs several times an hour.
When these drop outs occur, my PC is still connected to the router but all pings timeout and the browser/games/etc. behave like the PC is offline. Other devices are unaffected.
I am still diagnosing but I have a suspicion the drop outs may be due to being connected via Google One VPN.
Does Vodafone have any issues with Google One VPN?
20-10-2023 09:56 AM
[664213.101382] DROP wan in: IN=pppoe-wan OUT= MAC= src=109.205.213.116 DST=81.77.105.68 LEN=40 TOS=0x00 PREC=0x00 TTL=243 ID=37304 PROTO=TCP SPT=49329 DPT=1774 WINDOW=1024 RES=0x00 SYN URGP=0 MARK=0x8000000
Seeing the same drop in WAN
20-10-2023 10:00 AM
@wandrop101 The line containing "DROP" is the firewall blocking intrusion attemps. The SRC address appears in the Abuse Database;
https://www.abuseipdb.com/check/109.205.213.116
04-10-2023 12:48 AM
Is it true: Vodafone doesn't let you change the 2.4GHz and 5GHz channels?
04-10-2023 09:37 AM
@jamesl1001 It certainly looks like it on the VF THG3000 router that they supply. If you can change the channels then you are lucky.
Other ISPs are doing the same or similar, for example, PlusNet only lets you select from a limited selection of channels from a drop-down list on their Hub 2 router.
04-10-2023 11:24 AM
@jamesl1001 wrote:Is it true: Vodafone doesn't let you change the 2.4GHz and 5GHz channels?
Yes, but there may be work-arounds.
04-10-2023 10:16 AM
Your problem isn't the Vodafone servers, the problem is the Vodafone WiFi hub, for unknown reasons keeps dropping out. Get your pppoe details and get a 3rd party router and you'll see.