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Forgive me Vodafone, but you're wrong - AGAIN!

Ripshod
16: Advanced member
16: Advanced member

Just had an intriguing text from Vodafone. It reads:

Hello. At Vodafone our engineers actively monitor the performance of your broadband service. We have identified conditions on your line that may be impacting the experience you are receiving. If you would like to report a problem with your broadband, you can do this through our new online support tool. This can be accessed by clicking on the following link https://www.vodafone.co.uk/broadbandservicetest

 Now, forgive me "engineers", but my 200 Mbit service via Openreach is probably as good as it's going to get (208/28 with 6ms Latency). Is it because I'm using IPv6 and it's working great, and they want to know what magic I'm performing? Or maybe they can't connect to my phone, but with that terrible digital voice service it's not worth even connecting it any more.

If I respond to this text they'll either lose me my great connection, or offer to sell me a booster or an upgrade. No thanks to either.

Just what is happening at Vodafone? They want to fix my perfect service and contact me about a non-existing problem, whilst members are struggling to get their attention at all. It's just laughable.

The text is from vodafone's legit number, and the link is legit too.

Have I been asleep too long? Is it 1st April? 

1 ACCEPTED SOLUTION

Mark
Community Manager
Community Manager

Hey @Ripshod, apologies if you've received this in error. If you're experiencing no issues at this time, please ignore the message.

View solution in original position

10 REPLIES 10

Ripshod
16: Advanced member
16: Advanced member

The end of the world (as I experienced it) is nigh!

was clebrating the the fact that I now have native IPv6, but now my IPv4 has been moved over to CG-NAT and I'm frankly rather dissapointed. If I didn't have IPv6 now I'd be struggling with 30-40 msec latency (measured). I've got to get my head around this, and then I have to persuade my ddns to work with IPv6. And there's absolutely zero geolocation on CG-NAT gateways.

Be careful what you wish for.