cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

High latency - new full fibre 910

superleeds
3: Seeker
3: Seeker

Hello,

I'm suffering from really high pings and it's making online gaming difficult. I'm new to this service and voda so if anyone could advise what is happening that would be appreciated please.

Here's my trace route to bbc and it looks like I am connected to my local DC (Leeds) but the pings to it are really high. 

Tracing route to gtm-live.pri.bbc.co.uk [212.58.236.1]
over a maximum of 30 hops:

Tracing route to gtm-live.pri.bbc.co.uk [212.58.235.1]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms  [192.168.1.1]
2 121 ms 99 ms 107 ms 90.246.0.1
3 112 ms 112 ms 121 ms 63.130.172.37
4 * * * Request timed out.
5 * * * Request timed out.
6 114 ms 122 ms 121 ms 132.185.254.217
7 137 ms 128 ms 134 ms 132.185.254.14
8 143 ms 141 ms 133 ms ae1.pr01.eqsl.bbc.co.uk [132.185.249.13]
9 133 ms 134 ms 136 ms 132.185.249.71
10 168 ms 121 ms 114 ms 212.58.235.1

Thanks (in advance) for taking a look.

11 REPLIES 11

it's shocking!
Pinging gtm-live.pri.bbc.co.uk [212.58.235.1] with 32 bytes of data:
Reply from 212.58.235.1: bytes=32 time=142ms TTL=59
Reply from 212.58.235.1: bytes=32 time=196ms TTL=59
Reply from 212.58.235.1: bytes=32 time=127ms TTL=59
Reply from 212.58.235.1: bytes=32 time=172ms TTL=59

I was averaging around 11ms through the day.

superleeds
3: Seeker
3: Seeker

.