cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

I couldn’t connect my wifi after reset

DeVagrant1234
1: Seeker

How can I connect my wifi after reset. It has been difficult for me to connect and I want you to assist me.

2 REPLIES 2

Ripshod
16: Advanced member
16: Advanced member

After a reset everything should be back at factory condition, so your WiFi details will be those printed on the label underneath. If this isn't the case then reset again, using the recessed reset button on the back (holding it in for a good 10 seconds).

You are in the uk, yes? 

Andy
Moderator
Moderator

Hi @DeVagrant1234 👋 Can you give a few more details of the issue you're facing, is is that your router isn't receiving an internet connection or are you having trouble connecting devices to your WiFi connection? I have popped a link here where you can runs some tests, this will also route you through to our broadband team for additional help if needed.