New Power Hub issues connecting to TV

[seanjames21]

This is a rather odd issue I am having. I have a Hisense smart TV, which always connected with no issues to my previous Vodafone router. I am now using a Power Hub with a LAN connection. It shows as ‘connected’ but only certain apps on my smart TV work, and when I run a connection test on my TV it identifies issues with the connection.

Has anyone else ever had similar issues? It seems very odd certain apps are able to stream - and others not. My laptop and phone all connect over wifi fine - and I have had no other issues, just my smart TV being a bit odd since the new router.

[Jayach]

The fact you are using an ethernet connection, and not Wi-Fi, means it has nothing to do with the Wi-Fi settings

I'm thinking that possibly you have taken out a new contract, and your content controls have been reset to "defaults".

Try resetting your DNS settings to not use Vodafone's DNS and see if that makes a difference.

[seanjames21]

Thanks for the response! Do you recommend I use 1-1-1-1 and 8-8-8-8? And do I then need to input these details anywhere afterwards on my devices to ensure everything still connects using both wifi and ethernet?

[Jayach]

They are what I use myself, so yes I recommend them. Others may have their preferred DNS servers.

1.1.1.1 is Cloudflare and 8.8.8.8 is Google, so both reputable companies.

The Vodafone DNS servers are how Vodafone's content controls works, so if it is the content controls blocking your streaming apps using alternative DNS servers will bypass them.

The devices should be using the DNS servers as provided by the router, so no you shouldn't need to change anything on the devices.