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Ping/Latency way higher Gigafast 900

htyaH
13: Advanced Member

I used to get 5ms ping to London (from Coventry), now I am being auto connected to Edinburugh and I get 15 ping to there, when I try to speedtest to London or even right next to me in Leicester I am getting pings above 22...I called in and they just said "they added new servers and there's nothing much we can do"...

 

any help?

768 REPLIES 768

An UPDATE!

 

I decided to phone the Vodafone WiFi Experts ( 08080034515 ). I explained I'm having high pings and strange routing, he went away and ran some tests.

 

He came back and said I am indeed routed through to Manchester because Cityfibre are currently performing upgrades to the cabinet in my neighbourhood. Once the upgrades are complete, we will be connected to a local box and all our traffic will route down to London.

 

I mentioned this thread and he said the people in infrastructure are aware of the issues and clarified it's being caused by the upgrades. He re-iterated that routing through Manchester is a temporary measure (the alternative being no internet at all).

 

He said there are loads of upgrades happening all over the country as they expand capacity . All of the people who are suffering from high pings will have their issues fixed once their neighbourhoods are reconnected to local boxes and cabinets.

 

I said about being fobbed off and he said that 27ms ping to the speed test server is not good and that after the upgrades it will be significantly less.

Good news. My ping has gone down to 10ms! The internet is working great as well, no more lag spikes.

 

Where is 90.247.192.1? If it's still in Edinburgh that's fine. Just curios. Either way, very happy with 10ms. 

 

Tracing route to www.google.co.uk [172.217.169.67]
over a maximum of 30 hops:

1 1 ms 1 ms 1 ms RT-AX92U-6090 [192.168.50.1]
2 10 ms 13 ms 10 ms 90.247.192.1
3 11 ms 12 ms 10 ms 63.130.127.221
4 * * * Request timed out.
5 17 ms 12 ms 12 ms 216.239.62.19
6 13 ms 16 ms 15 ms 172.253.66.99
7 12 ms 11 ms 12 ms lhr48s09-in-f3.1e100.net [172.217.169.67]

Jayach
16: Advanced member
16: Advanced member

90.247.192.1 is Swindon.

Ripshod
16: Advanced member
16: Advanced member

JYNX!! @Jayach 

Swindon is 60 miles from me. Edinburgh was 330 miles! 

 

It might not be my local BNG, but it's a huge improvement over being routed via Edinburgh. I have very reasonable pings now, the lag is gone and I'm happy with the service.

 

Pinging bbc.co.uk [151.101.0.81] with 32 bytes of data:
Reply from 151.101.0.81: bytes=32 time=10ms TTL=60

Pinging google.co.uk [142.250.200.3] with 32 bytes of data:
Reply from 142.250.200.3: bytes=32 time=10ms TTL=119

Pinging fast.com [104.89.83.118] with 32 bytes of data:
Reply from 104.89.83.118: bytes=32 time=12ms TTL=59

 

Has anybody else on Edinburgh been moved recently? If not, try rebooting. I wonder if maybe the infrastructure team did intervene and set limits on how far we can be rerouted.

 

I'm all happy now but I could wake up tomorrow and find I've been routed via Voyager 2. I'm crossing all fingers and praying for good internet moving forward.

Mark
Community Manager
Community Manager

This is great news @purrbox! I'm glad to see your ping times have been reduced to a more suitable level. Fingers crossed you don't get diverted to Voyager 2,  with a 20 billion km distance to cover, I don't think you'll get a great ping result 😂

Anonymous
Not applicable

 

 

 

Until @purrbox gets onto the Birmingham BNG he will not have optimum ping. ( I believe he lives in north Worcestershire.) He should be getting between 5 and 7 ms.  He is currently getting the ping I got when my BNG was Manchester instead of Birmingham. I'm sure we can't wait for the day when we are all back on our nearest BNG. 

 

Mine just now. Step 4 is a VF IP address probably in London. 

Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GT-AX11000-CBB0 [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 7 ms 6 ms 5 ms 63.130.172.37
4 9 ms 10 ms 9 ms 90.255.251.117
5 4 ms 5 ms 5 ms 151.101.0.81

 

 

Pinging bbc.co.uk [151.101.192.81] with 32 bytes of data:
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=6ms TTL=60
Reply from 151.101.192.81: bytes=32 time=5ms TTL=60
Reply from 151.101.192.81: bytes=32 time=5ms TTL=60

Ping statistics for 151.101.192.81:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 5ms, Maximum = 6ms, Average = 5ms

@Mark It's still closer than Edinburgh! 😉

@Anonymous I'm based in Milton Keynes. What would be the nearest BNG to me? I'm still unsure if there are actually BNG's in every town / city. I guess these BNG's are our Point Of Presence.

 

I'm ok with 10ms, the network seems to be working really well so that makes up for it. 

 

Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms RT-AX92U-6090 [192.168.50.1]
2 9 ms 9 ms 8 ms 90.247.192.1
3 11 ms 11 ms 11 ms 63.130.172.27
4 11 ms 11 ms 11 ms 90.255.251.103
5 10 ms 10 ms 10 ms 151.101.0.81

Trace complete.

There is a BNG in Watford

Jayach
16: Advanced member
16: Advanced member

@purrbox wrote:

I guess these BNG's are our Point Of Presence.


Basically the same thing thing, as is default gateway, often used interchangeably, but incorrectly.

(pretending I really understand these things)

It's basically where you leave the Vodafone network and join the internet.

@Anonymous's traceroute was rather strange as all the intermediate stages appear to be Vodafone,

Tracing route to bbc.co.uk [151.101.0.81]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms GT-AX11000-CBB0 [192.168.1.1]
2 3 ms 2 ms 3 ms 84.65.192.1
3 7 ms 6 ms 5 ms 63.130.172.37
4 9 ms 10 ms 9 ms 90.255.251.117
5 4 ms 5 ms 5 ms 151.101.0.81

but I can't work out where 63.130.172.37 is, I'm sure it's not in the States.