Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Poor wifi

Smig
2: Seeker
2: Seeker

‎19-09-2023 11:23 AM

Hi, I have the fast 910 up and down to the house but unfortunately suffer from poor WiFi to the upstairs. I wonder if I qualify for so.e kind of wifi booster/extender?

0 Thanks
2 REPLIES 2

Gemma
Community Manager
Community Manager

‎19-09-2023 03:30 PM

@Smig - thanks for reaching out to us here. I know how important it is to have the best connection in all rooms. Please take a look at our dedicated 'Broadband Support' page. Live tests can also be performed on your line from there and if needed, you'll be connected to an agent. 

0 Thanks

Jayach
16: Advanced member
16: Advanced member

‎19-09-2023 07:29 PM

@Smig wrote:

Hi, I have the fast 910 up and down to the house but unfortunately suffer from poor WiFi to the upstairs. I wonder if I qualify for so.e kind of wifi booster/extender?

They  only come with Pro/Pro II accounts, so you will need to look into a 3rd party solution.