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08-10-2024 06:24 PM
Hi,
I'm interested in taking a Pro II Full Fibre 910 broadband plan. I'm disappointed that the backup is only 4G though.
So my question is:
is it possible to use my own Vodafone 5G simcard instead of the one they would send me to use as a 5G backup?
Thank you
09-10-2024 09:05 AM
Hello, @prodigualson. I hope you're well.
Our SIMs are 5G ready, however, the dongle itself is 4G, meaning it's not compatible with a 5G connection, and so inserting a different SIM wouldn't change the connection type and you'd still get 4G.
17-10-2024 06:51 PM
Thanks for the reply. Is it possible to replace the dongle with a 5G one or is the one you're providing the only one compatible with the VF Ultra router? Thank you
19-10-2024 11:22 AM
This is something you will need to discuss with the Broadband Team directly @prodigualson They will be able to look into your options with you regarding the dongle.