Pro200 package - THG3000 Are guest WiFi users speed capped?

[steve25]

Have the 200GB Pro package via Cityfibre. Do users on the main network have priority for uploads  over users on the (WiFi2) guest network?  

I’ve used the Broadband app to “boost” a device on the main network but this setting turns off after a preset time, can it be set permanently on?

[Effie]

Hey @steve25 Apologies for the delay in responding, I hope you're well and having a lovely day so far 🙂

Typically the Main Wi-Fi connection is prioritised and the boost feature is designed to be a temporary application so you can't have it set up permanently. 

If you speak to our dedicated Broadband team on 191 free from a Vodafone Pay monthly mobile, or 03333 040 191 from any other UK phone (standard charges apply) they can make sure your broadband settings are optimised for your usage. They can also answer any questions or queries you have relating to your connection 😊