Procedure for requesting PPPoE password

[dave13142]

hi everybody 

i have just signed up for Vodafone broadband , however i want to use my existing equipment which is a draytek vigor 166 modem and a nest wifi router 

does the PPPoE password come with the Vodafone router ? Or do you have to call somebody to obtain this?

Any help would be greatly appreciated 

Thanks

[Anonymous]

Your best/quest way to get this info is to the online support web chat.  Just be aware that they tend to forget to tell you to add "@ broadband.vodafone.co.uk" (without the space) to the end of the username.  Also get them copy and paste the details, and email you too, as they have a habit of getting the info wrong!

[dave13142]

hi thanks Kieth forgive me but where is the online chat ? Thanks

[Tash]

Hi @dave13142, you can find our Live Chat team here. You can also drop us a message on Facebook or Twitter where we'll take your details securely and get back to you ASAP. If you have any further questions for us, please let us know 😊 

[dave13142]

Thank you Tash