Why should I have a Vodafone mobile on my account? I use Lebara since it offers better roaming abroad and generally a better plan to suit my needs. Every time this happens, which is every few months, I get a sales pitch from Vodafone telling me to use your mobile services. The last time this happened (and the previous time and three previous time before that) I suggested that Vodafone provide me with a data sim that activates whenever the fibre goes down. But no, in each instance you refuse and instead tell me to pay for a data plan.
It appears that Vodafone knew about the works due to be carried out by Openreach. Openreach will only talk directly with you the broadband provider and you're supposed to inform me when there will be a disruption but you never do. Instead, I get 12 hours of disrupted service with absolutely no prior notice. I had four hours of Zoom meetings today and had to upgrade my data plan which cost me 25gbp. Thank you Vodafone.
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