Broadband connection
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Broadband speed plummeted

HiSince we have had Vodafone broadband for over a year now we have been able to get 48-49Mbps sync rate, but yesterday I noticed it had gone down to 18Mbps.  So I thought I would reboot the router only it didn't connect back up, it just got stuck on ...

Techguy1 by 4: Newbie
  • 2878 Views
  • 5 replies
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Broadband Pro - Daily dropouts in DSL

My VDSL connection seems to drop at least once per day.  Although I have 4G backup it is not instant and if I am on a Teams call it drops me out. Extracts of the logfiles are below.  Can anyone help?  Is this a line fault?Time Category Severity Log D...

Massive bufferbloat on upload

Hi there, I’m looking for some help.. ever since I switched from BT I’ve been noticing that I have massive bufferbloat in upload when any type of load is introduced, I’ve tried bandwidth limiting/traffic prio with my own 3rd party router but it makes...

Ljk1993 by 2: Seeker
  • 1823 Views
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WHY NO 24 HOUR CUSTOMER SUPPORT

16.6.21Vodafone you are the absolute worst. The internet went down last night just after midnight and stayed down all night. Your help guide online is beyond a joke. Getting me to check everything from the master socket to the filter, when none of it...

nwlister by 2: Seeker
  • 2913 Views
  • 2 replies
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Packet loss

Anyone experience vast amounts of packet loss today. It's causing lots of general slowness/weird behaviour for me.  

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3rd Party Router - Linksys MX5300 Velop AX5300

I have the VF Gigabit broadband with speeds of 500 mb - all works well apart from the range.I have turned off the Wifi from the VF Router and connected a single Linksys MX5300 Velop AX5300 to the VF router. This works well with faster speeds and grea...

Resolved! Lost all confidence in Vodafone and broadband connection

Broadband hasn't worked for 10 days, twice engineers failed to attend on allotted appointments  told one engineer had covid and second no reason and no communication from Vodafone until I rang them on both occasions. Third time Vodafone didn't inform...

Trek007 by 3: Seeker
  • 6131 Views
  • 2 replies
  • 1 thanks