Canceling my subscription
How much is It to cancel subscription when you haven't had internet for a week?
Forum Posts
Router no IP address
received a new router yesterday due to old one being faulty(it wasnt i was receiving internet with it) now i have no internet at all i can connect but no internet connection. This has been raised to tech team but no answers from them at all. When i l...
Internet cut out for a week straight.
What are the odds, why is it only my house that only has the internet cut for no reason, I had to spend £200 cuz Vodafone failed to changed the direct debit dates, and now it's all sorted, I have no internet at all, 5 days without internet and Vodafo...
Data PPP connection failed
Alright been on the hunt for this PPP connection and seeing what it means. I look in event logs and it's comes up failed? We called up Vodafone and they said it's our end and it will be fixed in 24hrs but been 24hrs and still nothing?? And this is pr...
Is my line status ok?
I would appreciate one of you experts looking at my stats and advise if all is ok.Thanks
Silver account status to gold status
Hi, My order has been cancelled twice without my knowledge and vodafone have advised that I need to get in touch with open reach to change my silver address to a gold address. After spending hours waiting open reach have advised me that Vodafone need...
Broadband speed plummeted
HiSince we have had Vodafone broadband for over a year now we have been able to get 48-49Mbps sync rate, but yesterday I noticed it had gone down to 18Mbps. So I thought I would reboot the router only it didn't connect back up, it just got stuck on ...
Broadband Pro - Daily dropouts in DSL
My VDSL connection seems to drop at least once per day. Although I have 4G backup it is not instant and if I am on a Teams call it drops me out. Extracts of the logfiles are below. Can anyone help? Is this a line fault?Time Category Severity Log D...
Massive bufferbloat on upload
Hi there, I’m looking for some help.. ever since I switched from BT I’ve been noticing that I have massive bufferbloat in upload when any type of load is introduced, I’ve tried bandwidth limiting/traffic prio with my own 3rd party router but it makes...
WHY NO 24 HOUR CUSTOMER SUPPORT
16.6.21Vodafone you are the absolute worst. The internet went down last night just after midnight and stayed down all night. Your help guide online is beyond a joke. Getting me to check everything from the master socket to the filter, when none of it...
